Mon - Fri: 8:00 AM - 5:00 PM
5

excellent service, went above and beyond to get me back on the road

5

Bud's auto fixed my car where 3 other mechanics couldn't. It had an issue where when I'd start the engine it would go into limp mode and accelerate about as fast as a 1908 Ford Model-T. So I'd restart it over and over till full power came back. I have a 2018 Q50 with a V6 twin turbo engine. So as you could imagine, this was very frustrating. All it was is my car just needed a higher quality battery. I spent thousands at the other 3 mechanics going with there recommendations over the course of 3 years dealing with this limp mode issue. Bud's auto identified the issue right away and it was only a few hundred dollars. It's been a year since I had them replace the battery and limp mode has never shown its ugly face since. Thank you Bud's Auto, you have a customer for life.

Thank you Daniel for the 5-star review! It's great to hear that we were able to fix your car when others couldn't. We're glad that the issue turned out to be something as simple as a higher quality battery. We pride ourselves on our expertise and our commitment to a thorough diagnosis. We're happy to have earned your loyalty and look forward to serving you for years to come!

- Bud's Auto Repair and Transmission
5

A+ excellent communication, straight forward, very fair price. Recommend ‼️

5

Very knowledgeable, and friendly staff, did an excellent job on my 2000 ford f250

5

Awesome shop! They took me In, found the issues and fixed them really quickly! Would definitely recommend! Thank you again Trevor and Steve!

1

My girlfriend took her Touareg to Bud's auto repair & transmission to fix her emergency brake. They kept her car for 7 days replaced some unnecessary things that had nothing to do with the problem she wanted fixed charged her a few thousand and sent her home with the emergency brake still broken! The owner took advantage of someone who doesn't know much about mechanics. Seven days and a few thousand dollars later to do absolutely nothing that she asked of their shop! What kind of racket is this? We bust our butts to earn our skimpy paycheck and then you have places like Bud's auto repair & transmission bending us over for every last dollar just to get the car back with the emergency brake not working and not one single issue she had mentioned was taken care of. I won't ever take another vehicle to his shop and I'm going to strongly suggest that nobody else takes their vehicle there either. Unless you don't mind the shop charging you $160 an hour just to send you home in the same broken car you took there to get fixed! The end result was 5,707 for the brake job and they didn't even fix the emergency brake this man has absolutely no integrity!

I am a little confused with your review statements, as your girlfriend was a pleasure to work with given the situation on a newly purchased used vehicle with so much bad news all around! I would love to have a conversation with you so we all are on the same page as it sounds like a lot was lost in translation from Debbie to you. Give us a call or at least please take a look at the repair order, all the text messages, and the inspection pictures we sent to her. You will see she was well informed on the entire this situation every step of the way. Take a look at the mangled backing plate she took home! We understand and sorry it is such a frustrating situation all around on a vehicle that needs so many repairs with hard-to-get, way over priced parts. Especially when it could have been avoided when she first heard the loud noises so we could have taken a look and stopped the continued driving sooner which caused destruction of multiple overpriced parts that almost made it unrepairable! If we had done a pre-buyer inspection, we would have told you not to buy that vehicle based off of a thorough digital inspection as 50 % of the parts replaced are not usually replaced during a brake job and caused her loud grinding noise complaint. Debbie called the shots all along. She declined getting the expensive emergency brake lever that’s 2 weeks out and $300.00 for a typical $9.00 part. She said she is going to sell it based off all our other findings on the report. However, we did offer to install that lever at no labor cost if and when she is ready to order it at later date to help her out. She was frustrated with the tire shop when she called us on the recorded line asking about rotors and brakes and very upset at the other shops prices given prior to any one getting a closer look at the real situation of the destruction. This vehicle has a Porsche performance package with rare, obsolete, and overpriced parts required. She informed us she had a loud grinding noise on our recorded phone line when she made the appointment with us. All of this is on the repair order she signed prior to repairs and again when we updated the RO to the increased cost. Debbie came in and made a large deposit so we could order the overpriced Porsche performance parts required from Texas that took days to get. Have her show you the complementary digital inspection report of the entire vehicle we sent her. It helped her make the decisions on the brake repairs and to sell or trade in the vehicle as we found many other issues with the vehicle, like the engine coolant leak that no one can repair as the aftermarket parts and VW parts are obsolete and can damage the engine. The viscous coupling on the drive line was being held by zip ties and the list goes on and on. Take a good look at all the documentation and pictures, not just to clear our good name from your uninformed or misguided review, but also because you have a serious decision to make about this vehicle. If you have questions, please feel free to call before you end up with a damaged vehicle with unavailable parts. It's clear she was well informed and very well taken care of, like all of our clients. We also gave her huge parts discounts and labor discounts and performed extra labors at no charge just to help her out. We absorbed some of the shipping costs trying to keep the bill down for her and gave her all possible options to make this as painless as possible. We always recommend a pre buyers’ inspection on any vehicle with over 30k miles and always recommend when something sounds, feels, or looks wrong or abnormal, stop and call or tow to a quality shop for advice or for a good look to prevent further damage.

- Bud's Auto Repair and Transmission
5

Buds auto repair has knowledgeable and honest staff. Steve spent a considerable amount of time on the phone with me discussing what I should look for in a truck I was planning to purchase. Once I found a vehicle I wanted they did an inspection and sent me a full report with photos and tons of details. Steve is your guy for diesel trucks

Thank you Rosalyn for taking the time to let us know about your great experience! We are thrilled to hear that Steve provided you with excellent service and guidance throughout the truck buying process. We appreciate your kind words and recommendation, and we look forward to serving you again in the future!

- Bud's Auto Repair and Transmission
4

Great place to go very knowledgeable and I'm really happy with the results I'd recommend the shop to anyone looking to have repairs done.

Thank you Robert for choosing our shop to repair you Dodge Sprinter 2500! We're thrilled to hear that you had a great experience with us. Our team strives to provide top-notch repairs and excellent customer service. If there's anything else we can do for you, please don't hesitate to reach out.

- Bud's Auto Repair and Transmission
5

I'm definitely satisfied with the results. They fit my car in on a Friday and it was finished by the end of the day. They waited for me to get in and pick it up so that I wouldn't be carless all weekend. Thank you! 😊

Thank you for taking the time to leave us a wonderful review, Debbie! We're thrilled to hear that you had a great experience with us. It's our priority to provide timely and convenient service, so we're glad we could accommodate your schedule to repair your Nissan Altima. We hope to have the opportunity to serve you again in the future!

- Bud's Auto Repair and Transmission
5

Thank you for the 5-star rating, Rob! We're thrilled to hear about your positive experience with us. If there's anything else we can do to make your experience even better, please don't hesitate to let us know!

- Bud's Auto Repair and Transmission