We Offer Supreme Customer Service
We offer free high speed Wi-Fi for our in shop customers. We know that staying connected is a necessity and if a customer is patiently waiting for their vehicle we would like them to be as relaxed as possible. Just ask the person at the desk for our password. Our office has cold and hot water, tea and fresh coffee.
Friendly Communications and Reminders
Bud’s offers courtesy correspondence to all customers. We use mail, email, phone and text options. Please let our service advisor know your preference when making your appointment.
- Appointment Confirmation
- Appointment Reminder
- 10&2 Courtesy Update Calls
- Recommended Service Reminder
- Thank you calls
After Hours Key Drop
Bud’s offers our customers the convenience of an after hour key drop. We are open 8:00am - 5:30pm Monday through Friday but we know that not all customers are able to drop off their vehicle for repair during this time. For that reason, we offer a secure after hour’s key drop. A customer can fill out the envelope and seal their keys in it, then drop it in the mail slot located on the large rolling door located close by. (Making sure to secure their vehicle, of course!) We will get the key first thing in the morning and contact the customer as soon as we have started their service.
Courtesy Shuttle Service
We offer all customers shuttle service to and from our customer’s preferred location for up to 20 miles from the shop. Customers can ask for courtesy shuttle when setting an appointment but if they drop-in we will do what we can to make those accommodations as well.